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This privacy policy (“Privacy policy”) applies to the My First Alert website and mobile app and explains how personal information is collected, used, disclosed, and protected.

These Privacy Policy constitutes a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and enNKaye Consulting Limited (“we,” “us” or “our”), concerning your access to and use of My First Alert mobile application (the “App”). You agree that by accessing the App, you have read, understood, and agree to be bound by this Privacy Policy. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE APP AND YOU MUST DISCONTINUE USE IMMEDIATELY.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may change from time to time. If any changes are made, we will inform you by posting the revised policy on the My First Alert website. Changes will go into effect on the “last updated” date shown in the revised Privacy Policy. You consent to the revised Privacy Policy by continuing to use My First Alert.

WHAT DOES THIS PRIVACY POLICY COVER?

In your dealings with My First Alert you may provide us with personal information. Personal information for the purposes of this Privacy Policy means information that personally identifies you, like your name, street address, email address, phone number, and other personally identifiable information that you choose to give to us or that we collect in relation to your use of My First Alert.

INFORMATION COLLECTED

We may process Personal information relating to users of My First Alert through

•    Information provided directly to us by you through our website and by email
•    Information obtained in relation to any transaction between you and us

Location Information

Your location information shared whilst using My First Alert is shared only with your chosen contacts. We do not receive this information and it is not stored or collected.

We may receive app diagnostic data, with regards to crash data. performance data and other diagnostic data collected for the purpose of measuring technical diagnostics related to the app. This information is used for the purpose to develop and enhance the app performance and to perform customer support.

HOW WE USE YOUR PERSONAL INFORMATION

The data is collected to allow us to provide our services to you and administering the relationship between us, to market our products and services to you, to comply with our legal obligations, to respond to enforcement requests and legal and regulatory requirements, to detect any malicious or fraudulent activity.

We will use one of the permitted grounds under the applicable law to process your information. Such grounds include instances where you have given your consent and cases where your consent is not required under applicable law, such as where we are required to comply with a legal obligation, or where we or a third party determine that is necessary for our legitimate interests to collect and use your personal information.

You have the right to object to the use of your personal data for direct marketing purposes.
enNKaye Consulting Limited will not share any Personal information received by us with any third parties.

DATA RETENTION TIME

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for, or for such longer period if required under applicable law or for the purposes of our other legitimate interests.

As a minimum, information about you will be retained for the entire duration of any business relationship we may have with you.

We will, from time to time, review the purpose for which we have collected information about you and decide whether to retain it, update it, or securely delete it, if the information is no longer required.

CONTACT US

Any questions about this Privacy Policy should be addressed to support@myfirstalert.org